The Treasurer’s Office is operating with limited staff in the office, and is currently open to walk-in customers from 8 am until 5 pm, Monday through Friday. For remote assistance, please contact a member of our staff by referring to the list of specific phone numbers and email addresses below.
If you would like to make a payment, please visit our online payment portal, CAPP.
If you have been adversely financially affected by Covid-19 and have not yet paid your car tax or real estate tax, please call 703-228-4000.
For help making an online payment, call 703-228-3702 or email firstname.lastname@example.org.
If you have received a delinquent notice or have questions about a parking ticket, please call 703-228-4000 or email TreasurerCompliance@arlingtonva.us
If you have general vehicle or real estate tax billing or payment questions, please call 703-228-3090 or email TreasurerOperations@arlingtonva.us.
If you have moved or sold your vehicle, or have business-related taxes and filing questions, please contact the Commissioner of Revenue’s Office.
Frequently Asked Questions
- I was sent a bill even though I sold my property/moved. What do I do?
- Do I need a decal for my car?
- When are my taxes due?
- Real Estate taxes: Change of address, due dates, etc.
- Vehicle (Personal Property) taxes
- What if I pay late?
- I just moved here with my dog. Does my dog need a license?
- How do I contest a parking ticket?
Customer Assessment and Payment Portal
Are you always on the go? Do you prefer self-service options to manage your bills on your schedule? Want to see your payment history without keeping all that unnecessary paper? If you answered “yes” to any of these questions, be sure to sign up for a CAPP profile today.
Within CAPP – Customer Assessment and Payment Portal you can:
- View your tax account(s) and status
- Make payments
- Establish automatic bank payments
- Manage and update account information
- See your last 12 payments
- File returns
- Receive email notifications of bills to help avoid late fees
- Renew dog licenses
Click here to go to CAPP.
In order to provide services to its residents, every government needs revenue and needs to know that its revenue will be collected and kept safe until needed. It is the mission of the Treasurer’s Office, as spelled out in the Code of Virginia, to collect state and local taxes and other revenues, to invest and safeguard the funds, and to disburse the funds as directed by the local governing body.
The Treasurer is elected by the voters of Arlington. Organizationally, the Treasurer’s Office has three divisions (Accounting & Treasury Management, Compliance, and Operations), plus the Administrative and Litigation Units. To view an organizational chart, click here.
The Treasurer’s responsibilities include:
TAP – Taxpayer Assistance Program: TAP helps Arlingtonians meet their tax obligations through short-term loans arranged with a local community bank. The loan is guaranteed by the Arlington County Treasurer so there is no credit check. There is an up-front origination fee of ten percent (10%) and no further interest is charged on the loan. The taxpayer pays back the loan in six to ten monthly installments. During the past 5 years, Arlingtonians have used TAP to pay approximately $2.0 million dollars in Arlington County taxes.
Taxpayer Outreach: The Treasurer’s Office strives to find low-cost ways to potentially save hundreds of dollars each in late-payment fees and interest. These included participating in an advertising campaign with neighboring Northern Virginia jurisdictions, placing automated reminder calls to taxpayers who have yet to make their payments, and emailing Bill Payer Notifications to those who are signed up in CAPP (the Customer Assessment and Payment Portal). To sign up for Bill Payer Notification, visit CAPP.