Heating, Cooling and Crisis Assistance

Provides assistance with home heating and cooling expenses.

Applications must be filed annually for each component. Customers may receive more than one type of assistance within each component.

Heating Assistance
- Provides financial assistance for primary home heating utility costs, furnace re-starts, late fees, delivery charges, installation charges and connection/re-connection fees.
- Applications are accepted the second Tuesday in October through the second Friday in November. If approved, payment of what the customer actually owes is credited to their utility account usually in January or February up to the maximum payment. Maximum payment is determined by the state in mid-December and differs each year.

Crisis Assistance
- Provides financial assistance for security deposits, emergency shelter, the purchasing of home heating fuel, and the purchase/repairs for portable space heaters and/or heating equipment.
- Applications are accepted November 1st through March 15th. Applications for bill payment (with cut-off notice) are accepted only January 1 through March 15.

Cooling Assistance
- Repairs or purchases cooling equipment and/or pays for electricity to operate cooling equipment.
- Completed applications are accepted June 15th through August 15th. Benefit amount is determined by the state and differs each year.

Apply in person or via mail to:
Arlington County DHS
2100 Washington Boulevard, 1st Floor
Arlington, VA 22204

Or

Call (703) 228-1350 to have an application mailed to you

Or

Fax completed application to (703)228-1011

Or

Apply on CommonHelp site: http://www.commonhelp.virginia.gov

703-228-1350

Joe Schwartz

Mon - Fri: 8am - 5pm

If everyone in the household receives SNAP, verification documents may be waived. For households in which everyone does not receive SNAP the following are required:
- All households must complete Fuel (Heating) Assistance, Crisis Assistance or Cooling Assistance Application. Everyone who lives in the dwelling/unit must be listed on the application.
- Verification of citizenship or alien status if not born in the U.S.
- Utility bill in the name of the applicant or other documentation that the applicant is responsible for the primary home heating/cooling source.
- Proof of income source, amount, and frequency.
- A Social Security number must be provided for each eligible family member.

- Arlington Resident
- U.S. citizen or eligible immigrant
- Fuel (Heating) Assistance applicants must be responsible for the heating bill
- Crisis Assistance applicants must have a heating emergency
- Cooling Assistance applicants must have an aged or disabled person or a child under age six living with applicant

Monthly Income Limits
Household Size / Maximum Gross Income
1 person / $1,354
2 people / $1,832
3 people / $2,311
4 people / $2,790
5 people / $3,269
6 people / $3,748
7 people / $4,227
8 people / $4,705

Arlington County Resident

Yes