Resident Ombudsman and Director, Constituent Services
Robert Sharpe is the Resident Ombudsman and Director of Constituent Services for Arlington County. As Resident Ombudsman, Robert troubleshoots resident issues not easily resolved through standard means like the online Report-a-Problem tool or A-Z Service Directory. Robert assists residents on behalf of the County Manager, working with departments, County leadership, and the County Board.
An Arlington resident since 2003, he spent 11 years at the Department of Human Services (DHS) before joining the County Manager’s Office in the Resident Ombudsman role. As the DHS Assistant Director, Robert was responsible for communications, budget and emergency preparedness functions. He played a leadership role in the successful 100 Homes campaign, through facilitation of monthly case management meetings with nonprofit partners.
While at DHS, Robert leveraged federal funds to better serve Arlington residents. He was a lead author in a proposal development effort that raised $4.8 million in federal U.S. Housing and Urban Development funds for the Mary Marshall Assisted Living Residence and helped bring in $1.6 million in U.S. Substance Abuse and Mental Health Services funds for an innovative primary care partnership serving persons with serious mental illness.
Prior to joining DHS, he was the Program Manager of the Defense and Veterans Brain Injury Center at Walter Reed Army Medical Center, where he oversaw the administration of a multi-site clinical research and medical care program. Robert has 10 years worth of nonprofit sector experience in public health and international development. His nonprofit work includes communications, budgeting and legislative advocacy.
Robert has an undergraduate degree from the College of William & Mary and a Master’s degree in Public Administration from George Washington University. He was raised in a Foreign Service family and lived in France, Hong Kong, Jordan, Venezuela and Spain before permanently moving to the United States in 1986; he is fluent in Spanish. He lives in the Waycroft Woodlawn neighborhood and has two children in the Arlington Public School system.
Resident Ombudsman and Director of Constituent Services
County Manager’s Office
2100 Clarendon Blvd., Suite 302
Arlington, VA 22201